About CheckWise Payroll
Who We Are
CheckWise Payroll LLC was established in 1995 and is locally owned and operated payroll services company. We provide Payroll, Human Resource, and Timekeeping services to businesses of all sizes and industries.
While the majority of our client base is located right here in the Capital Region, we also provide service to clients in more than 30 other states.
The professional staff at CheckWise Payroll is highly trained and qualified to respond to your payroll requirements with close personal attention to accuracy and outstanding dependable service.
Our Payroll Specialists undergo continuous training and work toward achieving and maintaining certification in payroll through the American Payroll Association (APA). These certifications show our commitment to ensuring our clients receive the best possible service from informed and qualified Specialists.
How We Operate
Service and Respect
We strive each and every day to provide excellent client service, regardless of how large or small your business may be. We make every effort to get to know you and your business so that we can provide the highest level of service possible.
At CheckWise, you are a partner and client above all, not a number. You will be treated with respect and appreciation at every encounter while experiencing our eager willingness to go above and beyond.
Check out these testimonials to see what our other clients have to say.
Honesty and Integrity
At CheckWise, we place honesty and integrity at the forefront of our business practices and value the trust that our customers place in our service. We demonstrate this value through our commitment to high ethical and moral standards, vigorous and repetitive auditing procedures, and open and clear communication.
Commitment to Technology
We are committed to providing the most technologically advanced tools to make your experience with CheckWise easy and convenient. These tools include our state-of-the art Online Payroll Portal with Employee Self-Service, biometric and web based timekeeping options, and Human Resources On-Demand.
Our Payroll Services Team
What I do: As the owner and President of CheckWise Payroll, it’s my responsibility to ensure my team has the knowledge and tools necessary to provide the highest level of client service and support. I am constantly looking at ways to improve our processes and enhance our technologies so that we can stay at the forefront of the payroll, timekeeping, and human resource profession. I lead by example and set the tone and culture of the company, with a focus on getting-it-right, sustaining the highest levels of trust and respect, and maintaining a proactive and adaptable attitude.
What do I do outside of work: My time outside of work is dedicated to my wife and three young children. I can be found at the soccer fields coaching or watching games, at the pool observing swim class, or at the local gym jealously watching my kids climb, jump, and swing at “ninja” class. I keep healthy by training for obstacle course races that offer both adventure and motivation. I’m often out running the Pine Bush trails as the sun comes up, enjoying the peace and quiet of the morning before the hustle and bustle of the day begins.
Suzanne Hill – CPP
Vice President of Operations
What I do: As the Vice President of Operations in charge of the day-to-day processes, I lead a payroll team that is united in thought and purpose: “We get it right and if it’s not right, we make it right!” The positive feedback from clients is how I gauge the company’s success and my own success. Assisting businesses make a smooth transition from the woes caused by the “Big Guys” or helping a brand-new business get started sets the tone for an enduring relationship. I am proud to be part of this exceptional company made up of dedicated individuals who know what they’re doing and who care about what they’re doing. My broad experience in the fields of accounting, customer service and payroll have given me an intuitive and empathetic perspective for the clients I’ve had the pleasure to serve over the past 10 years at CheckWise.
What do I do outside of work? I love to travel to warm destinations (who doesn’t?) and to go canoeing and kayaking in the beautiful lakes and streams of the Adirondacks and Vermont. One of my talents is remembering song lyrics. I thought this was a useless talent; but it came in handy when I was part of an oldies band, singing songs from before I was even born (several decades worth of music – thanks to my older siblings and my parents)! A popular song request was “Somebody to Love” by Jefferson Airplane! I also have a knack for impersonating people! I live in Clifton Park, NY and enjoy a sweet life of love, laughter and adventure with my terrific husband and beautiful daughter.
Jessica Bressette -CPP
Payroll Account Manager
What I do: As a Client Service Representative, I understand the diverse and unique needs and schedules of my clients. I anticipate their needs and proactively step up! Getting to know clients and helping them is the highlight of my day. Before joining the CheckWise team in 2013, I spent several years in the retail industry where I developed my exceptional ability to provide clients with amazing customer service. This, along with my acquired payroll expertise, makes for a consistently happy, positive client experience.
What do I do outside of work? I enjoy camping, moderately competitive lawn games, and cheering on my favorite college football team. Go Dawgs!
What I do: I am one of the minds here that create and maintain thousands of lines of code and data. As a software developer, it is my job to make sure our code is not only correct, but just what our clients need. When I hear, “it’s that simple,” said to a client about our software, it tells me I’m on the right track. I always appreciate hearing feedback from clients and staff after updating or implementing a new feature. I am of the mentality that there is always room to learn and improve. I also enjoy working on software and helping to ease the process for payroll for everyone involved. There is nothing better than seeing clients and staff enjoy our software and knowing I helped create it.
What I do outside of work? Always something different! I have a deep love for technology and adventure, which bleeds into the sci-fi and fantasy I enjoy both reading and watching. At home, I work on projects that involve anything hands-on and creative, from programming to indoor gardening. I am a food enthusiast with more than one sweet tooth and like trying out new recipes. Since I can’t seem to sit still for too long, I tend to get outside and go on a day hike or go traveling. My favorite destinations are wherever I can find lots of rain and snow. I also happen to love adorable and eccentric things, and have a habit of collecting them.
Sales & Marketing Specialist
What I do: As CheckWise Payroll’s Sales and Marketing Specialist, it is my job to grow our reach and welcome new clients to our ranks. I am often the first contact many clients have with our business so I make sure to provide a warm and friendly environment where new clients can feel safe and heard.
What I do outside of work? I enjoy spending as much time outdoors as possible with my wife and dog. I enjoy hiking and nature walks, kayaking, taking in a ballgame (Let’s Go Mets!) and most of all, Downhill Mountain Biking. While I crave adventure, I also love the simple pleasure of curling up on the couch with a good sci-fi novel or strumming on my guitar. I’m a major movie buff as well with a love of almost any thriller flick!
Caitlin Hoffine – FPC
What I do: As a Payroll Service Representative, I aim to dedicate my days to providing the best experience possible for our clients. I continually educate myself on the ins and outs of payroll in order to be a valuable resource. I’ve been in a customer service role my entire working life and have developed a proactive approach to see potential issues before they become a problem. The CheckWise Team takes customer service to a whole new level and I’m thrilled to be a part of it!
What I do outside of work? When it’s nice outside, I try to get out and enjoy the sunshine by going for a walk or playing a poor game of tennis with my husband (we’re beginners with a lot of energy). Otherwise, I’m trying to find a new show to binge on Netflix. I enjoy spending time with my friends and family, and I’m always down for a night of bowling or karaoke.
Payroll Tax & Compliance Specialist
What I do: As the Payroll Tax & Compliance Specialist, I am responsible for the day-to-day tax functions as well as the quarterly and annual filings. I have been working in the payroll tax field for over 8 years and truly enjoy the challenge that comes from the ever-changing tax laws. I am dedicated to making our client’s experience enjoyable and worry-free.
What I do outside of work? I am a dedicated wife and mom to two young boys who keep me constantly on the move. The whole family enjoys hiking and outdoor activities, especially on sunny days. Any spare time that I have is usually spent catching up on the latest Netflix show, exercising, or reading.
Carrie Van Kuren
What I do: As an administrative assistant, I make sure that each valued client is properly connected in order to speak with their qualified CheckWise team member. I take pleasure in being the kind voice on the other end of the phone, a smiling face for those who visit our office. Clients need to have payroll packages on time and I am happy to do my part by hand delivering payroll documents to the shipping facilities for the fastest delivery possible. These and my other supportive duties are a continuation of other jobs I’ve had where I enjoy being of help in any way I can and thrive on making the client happy.
What I do outside of work? I am a dedicated mother to my beautiful and smart daughter and our two kittens. We love to spend our time outside when it is warm hiking, traveling, and exploring. I am a huge history buff with a keen interest in Medieval, British, and Egyptian history. I try to travel to at least one exciting new place a year to learn as much as I can about the history and culture. My daughter and I are avid bakers that love to surprise our family and friends with delicious treats, especially around the holidays! I try to go to the gym at least five days a week to get myself back in shape so I can keep up with my very active daughter.
Donald Raines – FPC
What I do: As a Payroll Specialist, I strive to provide the very best customer experience possible, with a high focus on their specific payroll needs. Striving for constant improvement, accurate and swift action results in lasting client relationships. I enjoy working with a team of professionals that is always looking out for the best interests of their clients.
What do I do outside of work? Art is a huge passion of mine so when I’m not working you can typically find me creating/practicing on artwork! I love trying out new restaurants or finding a new recipes to try out of some food I have never had before. I have a large number of interest spanning from going to the gym, to listening to the new Taylor Swift album, or even just staying in and binge watching some Netflix show!
Tracie Newton – FPC
What I do: Having worked in areas of customer service most of my life, I have learned the best way to be an amazing advocate and assistant to our customer is to proactively anticipate potential issues to ward off problems and make the experience of payroll smooth and less complicated. Payroll is my passion and it is exciting to assist CheckWise customers learn best practice and compliance so they can provide timely and accurate payroll for their employees.
What do I do outside of work? I am the mother of two grown daughters who have spread their wings and flown far from the nest. Living in Maine, I am blessed to enjoy all that nature has to offer from mountains to ocean. I love camping and kayaking with family and friends, Jeep rides throughout our lovely state, and on those cold winter days…a nice woodfire, snuggly blanket, and a good movie do me well.
Keasha Davis – CPP
Payroll Account Manager
What I do: As a Payroll Account Manager, I am focused on providing exceptional service to our clients. I have worked in the payroll industry for several years and continue to grow my knowledge of the ins and outs of payroll. I welcome challenges and strive for speedy accurate resolutions to problems. I enjoy getting to know my clients and their specific needs. My number one priority is YOU!
What do I do outside of work? I’m a huge San Francisco 49’ers fan, although I’ve never been to California. I am an Aquarius so you can usually find me next to the water. I enjoy traveling (mostly cruises). On those cold and rainy days, you can usually find me curled up on the couch binging the most popular Netflix series or catching up on my beauty rest.