About CheckWise Payroll
Who We Are
CheckWise Payroll LLC was established in 1995 and is locally owned and operated. We provide Payroll, Human Resource, and Timekeeping services to businesses of all sizes and industries.
While the majority of our client base is located right here in the Capital Region, we also provide service to clients in more than 25 other states.
The professional staff at CheckWise Payroll is highly trained and qualified to respond to your payroll requirements with close personal attention to accuracy and outstanding dependable service.
Our Payroll Specialists undergo continuous training and work toward achieving and maintaining certification in payroll through the American Payroll Association (APA). These certifications show our commitment to ensuring our clients receive the best possible service from informed and qualified Specialists.
How We Operate
Service and Respect
We strive each and every day to provide excellent customer service regardless of how large or small your business may be. We make every effort to get to know you and your business so that we can provide the highest level of service possible.
At CheckWise, you are a client and customer above all, not a number. You will be treated with respect and appreciation at every encounter while experiencing our eager willingness to go above and beyond.
Check out these testimonials to see what our customers have to say.
Honesty and Integrity
At CheckWise, we place honesty and integrity at the forefront of our business practices and value the trust that our customers place in our service. We demonstrate this value through our commitment to high ethical and moral standards, vigorous and repetitive auditing procedures, and open and clear communication.
Commitment to Technology
We are committed to providing the most technologically advanced tools to make your experience with CheckWise easy and convenient. These tools include our state-of-the art Online Payroll Portal with Employee Self-Service, biometric and web based timekeeping options, and Human Resources On-Demand.
What I do: As the owner and President of CheckWise Payroll, it’s my responsibility to ensure my team has the knowledge and tools necessary to provide the highest level of customer service and support. I am constantly looking at ways to improve our processes and enhance our technologies so that we can stay at the forefront of the payroll, timekeeping, and human resource profession. I lead by example and set the tone and culture of the company with a focus on getting-it-right, sustaining the highest levels of trust and respect, and maintaining a proactive and adaptable attitude.
What do I do outside of work: My time outside of work is dedicated to my wife and three young children. I can be found at the soccer fields coaching or watching games, at the pool observing swim class, or at the local gym jealously watching my kids climb, jump, and swing at “ninja” class. I keep healthy by training for obstacle course races that offer both adventure and motivation. I’m often out running the Pine Bush trails as the sun comes up, enjoying the peace and quiet of the morning before the hustle and bustle of the day begins.
What I do: As the Operations Manager in charge of the day-to-day processes, I lead a team that is united in thought and purpose: “We get it right and if it’s not right, we make it right!” The positive feedback from clients is how I gauge the company’s success and my own success. Assisting businesses make a smooth transition from the woes caused by the “Big Guys” or helping a brand-new business get started sets the tone for an enduring relationship. I am proud to be part of this exceptional company made up of dedicated individuals who know what they’re doing and who care about what they’re doing. My broad experience in the fields of accounting, customer service and payroll have given me an intuitive and empathetic perspective for the clients I’ve had the pleasure to serve over the past 10 years at CheckWise.
What do I do outside of work? I love to travel to warm destinations (who doesn’t?) and to go canoeing and kayaking in the beautiful lakes and streams of the Adirondacks and Vermont. One of my talents is remembering song lyrics. I thought this was a useless talent; but it came in handy when I was part of an oldies band, singing songs from before I was even born (several decades worth of music – thanks to my older siblings and my parents)! A popular song request was “Somebody to Love” by Jefferson Airplane! I also have a knack for impersonating people! I live in Clifton Park, NY and enjoy a sweet life of love, laughter and adventure with my terrific husband and beautiful daughter!
Software Development Manager
What I do: My job is to integrate technology into our services. I make sure our software works correctly and adapt it to the changing needs of our clients and changing regulatory environment. As a former longtime business owner (and Checkwise client!), customer service is in my blood. When I completed a project for a client or solved a problem, my greatest reward was seeing the happiness on their faces. It gives me great joy to build software that staff and clients actually enjoy using.
What do I do outside of work? Because technology moves at an insanely fast pace and there is always so much to do, I stay sane by leaving the technology behind and heading outdoors, mainly to the Adirondacks. My passion is fishing because it requires concentration and it’s the only time I can truly tune out the demands of work and home. I’m not talking about sitting on the bank waiting for the fish to bite (although that is fun too). I’m talking about walking a stream several miles into the woods or kayaking a remote river or lake where there are no motor boats. This is where the fish grow big and one can feel a real connection with our environment which is so easy to lose in our world of bits and bytes.
What I do: As a Payroll Specialist, I understand the diverse and unique needs and schedules of my clients. I anticipate their needs and proactively step up! Getting to know clients and helping them is the highlight of my day. Before joining the CheckWise team in 2013, I spent several years in the retail industry where I developed my exceptional ability to provide clients with amazing customer service. This, along with my acquired payroll expertise, makes for a consistently happy, positive client experience.
What do I do outside of work? I enjoy camping, moderately competitive lawn games, and cheering on my favorite college football team. Go Dawgs!
What I do: I’m your front line support. I help you get the right answers and get them as fast as possible so that you can move on to other things! I’ve worked in the Human Resources and Manager roles for over 18 years for international corporations as well as a few small businesses; and boy, if I could write a book about all the things I have seen, it would probably be a best seller! I could also write reviews for a number of the payroll services out there that I have hired over the years. I know the value of working with a payroll company that gets things right. Let’s face it, payroll can be scary and sometimes you just don’t have the time to keep up on changing laws or timekeeping. Having someone there to reach out to who is knowledgeable and cares about making sure payroll is as stress free as possible, is a lifeline to any manager and owner. I live for the moments when I hear a client calling in tense or stressed with payroll issues and after talking to us, ending the call with them laughing and enjoying the rest of their day. It’s the most satisfying feeling of accomplishment for me to help them and I want each of our clients to experience that when they work with us.
What do I do outside of work? I am a mother of a teenage boy and wife of an Army Sergeant. Our days are spent in Tae Kwon Do practices with my son, paintball shooting with my husband, and alternating with my love for gardening, playing the violin and guitar and fencing (professional swordplay). I am also an alumni of the International Honor Society Phi Theta Kappa and participate on the local front as advisor/mentor promoting the development of our future leaders in our SUNY and Community Colleges. I also have a mild obsession with panda bears and Hello Kitty.
What I do:
I am one of the minds here that create and maintain thousands of lines of code and data. As a software developer, it is my job to make sure our code is not only correct, but just what our clients need. When I hear, “it’s that simple,” said to a client about our software, it tells me I’m on the right track. I always appreciate hearing feedback from clients and staff after updating or implementing a new feature. I am of the mentality that there is always room to learn and improve. I also enjoy working on software and helping to ease the process for payroll for everyone involved. There is nothing better than seeing clients and staff enjoy our software and knowing I helped create it.
What I do outside of work?
Always something different! I have a deep love for technology and adventure, which bleeds into the sci-fi and fantasy I enjoy both reading and watching. At home, I work on projects that involve anything hands-on and creative, from programming to indoor gardening. I am a food enthusiast with more than one sweet tooth and like trying out new recipes. Since I can’t seem to sit still for too long, I tend to get outside and go on a day hike or go traveling. My favorite destinations are wherever I can find lots of rain and snow. I also happen to love adorable and eccentric things, and have a habit of collecting them.
What I do:
As an administrative assistant, I am often the first point of contact for clients, both on the phone and in the office. I listen to clients and understand their needs should be met in a timely fashion. The best part of my job is knowing every single client is happy and satisfied at the end of the day. Having spent many years in the customer service field, I know that mutual respect and loyalty are key in creating the strong and personable client relationship CheckWise prides itself on maintaining.
What I do outside of work?
I love peanut butter, running, and singing and performing, (although these days it’s mostly belting out my favorite country songs in the car with my young daughter!)